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Vendor self-audit : Oakenhurst Aircraft Services Ltd - last updated 15/12/2011

Nature of Business      
  Yes No N/A
Original Equipment Manufacturer •
Repair/Overhaul Facility •
Spares Stockist/Supplier •
Maintenance Organisation
Sub-Contractor (other) •
Description of Business: Established since 1994 Oakenhurst provides Component Management Services and Purchasing Support to the Aviation Industry. Purpose built workshops offer repair, overhaul, modification, testing and bench checking of Airline, Corporate and Military aircraft components from UK and Ukrainian facilities. The facilities support Radio, Radar, Instruments, Gyros, Galley, Escape Slides, Lighting, IFE, Generator and Electrical Accessories for repair.

Company Information  
Company Name: Oakenhurst Aircraft Services Ltd
Address: Claydons Lane
Rayleigh
Essex
SS6 7UP
Postcode: SS6 7UP
Country: UNITED KINGDOM
Continent: Europe
Tel No.: +44 (0)1268 741622
Fax: +44 (0)1268 741650
SITA/Telex:
CAGE / Company Short Code: KE041
Contact Email address: quality@oakenhurst.com
Website address: www.oakenhurst.com
Approval's held & Approval No.'s (CAA/FAA/MOD/EASA/ISO etc): Fully Approved EASA 145 ( UK.145.00524)
FAR145 (05KY452Y)
EASA21 ( UK.21G.2368)
BS EN ISO 9001:2008
FAA AC 00-56A
TCCA 807-10
Release documentation will be (Form 1 /Certificate of Conformity/etc): Dual Release as avialable otherwise EASA Form 1

Company Structure  
How long has the company been established? 17 years, 2 months
Is there a parent group or controlling interest? No
Total number of employees: Admin: 12 Production: 35 Inspection: 18
Do you close for holidays?
If Yes, for which periods?		 Public Bank Holidays
Details of normal working hours: 8.00am - 5.00pm.
Do you provide AOG out of hours support? Yes
Can deliveries be made at weekends/public holidays? Yes
Do you hold stock?
(If Yes, give details on following page by ticking applicable ATA)		 Yes
What warranties/technical guarantees are given with the products? Standard 12 month warranty (Unless otherwise agreed)
What guarantees will be given to replace sub-standard/rejected goods? Each claim reviewed on an individual basis.

Stockist, Suppliers, OEMs or Repair/Overhaul Facilities to complete following table:
ATA Ref: Supply OH/Repair
- 00-00 - Various
- 11-00 - Placards
- 21-00 - Air Conditioning • •
- 22-00 - Auto Flight • •
- 23-00 - Communications • •
- 24-00 - Electrical Power • •
- 25-00 - Equipment/Furnishings • •
- 26-00 - Fire Protection • •
- 27-00 - Flight Controls • •
- 28-00 - Fuel • •
- 29-00 - Hydraulic Power • •
- 30-00 - Ice & Rain Protection • •
- 31-00 - Instruments • •
- 32-00 - Landing Gear • •
- 33-00 - Lights • •
- 34-00 - Navigation • •
- 35-00 - Oxygen • •
- 36-00 - Pneumatic • •
- 38-00 - Water & Waste • •
- 45-00 - Software
- 49-00 - APU
- 52-00 - Doors
- 53-00 - Fuselage
- 54-00 - Nacelles/Pylons
- 55-00 - Stabilisers
- 56-00 - Windows • •
- 57-00 - Wings
- 71-00 - Power Plant
- 72-00 - Engine
- 73-00 - Engine Fuel/Control
- 74-00 - Ignition
- 75-00 - Air
- 76-00 - Engine Controls
- 77-00 - Engine Indicating
- 78-00 - Exhaust
- 79-00 - Oil
- 80-00 - Starting

Contact Information    
Responsibility for liaison for: Name: Tel No./Ext:
CEO/Accountable Manager: Mr. P. Caudell 01268 741622
Purchasing: Mr. A. David 01268 741622
Order Progression: Miss. J. Cavanagh 01268 741622
Technical: Mr. A. Watts 01268 741622
Quality Assurance: Mr. P. Hutchin 01268 741622

What facilities do you have for:  
Handling? Pallet lift.
Storage? Dedicated serviceable/unserviceable stores areas with steel racking, anti-static shelving.
Packing? Industry accepted standards (ATA 300 where appropraite)
Preservation? All items packed and stored in accordance with manufacturers/industry standards

How will deliveries be made? Normally next day delivery (Unless AOG)
Whose transport? Customers/International Carrier/Local Courier

Facilities  
Brief description of items/services provided (please use 'Upload' function below to supply copy of capability list): Inspection-Repair-Overhaul of aircraft electrical, Radar, Radio, Instrumentaion, Gyro's, IFE and Galley equipment.
Manufacture of designated aircraft Electrical and Electronic equipment.

Up to-date capability list available on web-site.

Systems/Procedures      
Does your organisation have: Yes No N/A
1. A recognised Quality Management System?

Supplied details:
EASA, FAR, ISO, Other - no detail		 •
2. A documented Quality Manual? •
3. A formal, continuous analysis and surveillance programme to ensure compliance with customer and OEM technical and regulatory requirements? •
4. Does this programme include corrective actions for non-compliance? •
5. Work Process/Procedures Manual? •
6. A process to ensure that all supplied parts are shipped with the appropriate airworthiness release documentation?
(please use 'Upload' function below to supply copy of release documentation)		 •
7. Written instructions and formalised procedures used for all specific tasks and shop work orders? •
8. Records of processing, inspections and testing (including sub-contracted work) maintained at this facility? •
9. Are records maintained, at this facility, of technical, OJT and formal training of technical staff? •
10. A formal Electrostatic Discharge Sensitive (ESDS) parts handling
programme for electronic parts/parts with printed circuits?		 •
11. A formalised process for active control of all life-limited parts and shelf life limited parts and materials? •
12. A process to ensure acceptable condition of components received and shipped? •
13. Does the quality system assure that all AD's, which have been accomplished, are documented? •
14. An internal audit system? •
15. A supplier audit system? •
16. A suspected unapproved parts programme? •
17. Does the inspection programme include procedure for reporting unapproved parts i.a.w CAA AWN and/or FAA Advisory Circular / Part 145.A.60 (a) and (d)? •
18. A formalised process for scrapping of aircraft parts that includes mutilation to prevent re-use? •
19. A formalised process for active control of all non-conforming parts and materials? •
20. A formalised process for the identification (tagging), segregation and handling of non-conforming parts? •
21. A formalised process that ensures the identification of customer units? •
22. Are all records (including manufacturer lot, date of receipt and other individual identifications of piece parts/materials) retained for 2 years minimum? •
23. A formal in-house calibration programme for test and measuring equipment? •
24. Does the calibration programme actively control adherence to the calibration time schedules? •
25. Will facility provide shop findings/tear down reports (attached to all returned customer units) when so indicated on Purchase order? •
26. Do you hold ASA Accreditation in accordance with AC-0056A? ASA •
27. Are you a member of EASO?EASO •
28. Are you approved by any other commercial organisations?

Supplied names of commercial organisations:
Honeywell Aerospace Electronic Systems Ltd 		•
29. Does this facility sub-contract any of its business?

Supplied details:
NDT, Rewinds & Commutator Repairs		 •

Upload Documents      
Document type: Document name: Expires: Options:
Certification  FAA Air Agency Certificate.pdf 31/10/2012 View
Certification  UK CAA Part 145 Approval Certificate.pdf N/A View
Certification  UK CAA Part 145 Approval Schedule.pdf N/A View
Certification  UK CAA Part 21(G) Approval Certificate.pdf N/A View
Certification  UK CAA Part 21(G) Terms of Approval.pdf N/A View
Certification  BS EN ISO 9001 2008 Certificate.pdf 04/08/2012 View
Certification  FAA AC 00-56A Certificate.pdf 04/08/2012 View
Other  Form 1.pdf N/A View
Other  8130-3.pdf N/A View
Certification  Honeywell AES Certificate.pdf N/A View
Certification  TCCA807-10.pdf 09/12/2013 View

Questionnaire completed by:  
Name: Mr.P.Hutchin
Position: Quality Manager

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