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Vendor self-audit : Aviall Services Inc. - last updated 20/02/2012

Nature of Business      
  Yes No N/A
Original Equipment Manufacturer
Repair/Overhaul Facility
Spares Stockist/Supplier •
Maintenance Organisation
Sub-Contractor (other)
Description of Business: Aviall Services Inc. is the largest distributor of aircraft parts and supplies. We have been in business for over 78 years, have over 2,000,000 parts in our catalog and maintain an inventory of over $1B. From our Central Distribution Center in Dallas, we supply customers worldwide through our 40 customer service centers in North America, Europe, Asia, the Middle East, India, Australia and the Asia-Pacific region. Our 24/7 operation ensures the highest degree of customer support.

Company Information  
Company Name: Aviall Services Inc.
Address: 2750 Regent Blvd
DFW TX
Postcode: 75261
Country: USA
Continent: The Americas
Tel No.: 972-586-1000
Fax: 972-586-1361
SITA/Telex:
CAGE / Company Short Code: 22819
Contact Email address: benny.tuley@aviall.com
Website address: www.aviall.com
Approval's held & Approval No.'s (CAA/FAA/MOD/EASA/ISO etc): ISO 9001 and AS9100 - TUV America 951052970
AS9120 - TUV America 951094985
AC 00-56 TUV America A951052971
Release documentation will be (Form 1 /Certificate of Conformity/etc): FAA Form 8130-3
Certificate of Conformity

Company Structure  
How long has the company been established? 79 years, 0 months
Is there a parent group or controlling interest? The Boeing Company
Total number of employees: Admin: 125 Production: 350 Inspection: 49
Do you close for holidays?
If Yes, for which periods?		 No. We provide 24/7 support. For all the major U.S. holidays, we reduce the number of people on shift, but workers are available and will be called in if customers need help
Details of normal working hours: 1st Shift - Approximately 6:30 AM - 3:30 PM
2nd Shift - Approximately 3:30 PM - 12:00 AM
3rd Shift - Approximately 11:00 PM- 6:30 AM
Flexible hours are used extensively
Do you provide AOG out of hours support? Yes
Can deliveries be made at weekends/public holidays? Yes
Do you hold stock?
(If Yes, give details on following page by ticking applicable ATA)		 Yes
What warranties/technical guarantees are given with the products? OEM warranties apply
What guarantees will be given to replace sub-standard/rejected goods? Per OEM warranty

Stockist, Suppliers, OEMs or Repair/Overhaul Facilities to complete following table:
ATA Ref: Supply OH/Repair
- 00-00 - Various •
- 11-00 - Placards •
- 21-00 - Air Conditioning •
- 22-00 - Auto Flight •
- 23-00 - Communications •
- 24-00 - Electrical Power •
- 25-00 - Equipment/Furnishings •
- 26-00 - Fire Protection •
- 27-00 - Flight Controls •
- 28-00 - Fuel •
- 29-00 - Hydraulic Power •
- 30-00 - Ice & Rain Protection •
- 31-00 - Instruments •
- 32-00 - Landing Gear •
- 33-00 - Lights •
- 34-00 - Navigation •
- 35-00 - Oxygen •
- 36-00 - Pneumatic •
- 38-00 - Water & Waste •
- 45-00 - Software •
- 49-00 - APU •
- 52-00 - Doors •
- 53-00 - Fuselage •
- 54-00 - Nacelles/Pylons •
- 55-00 - Stabilisers •
- 56-00 - Windows •
- 57-00 - Wings •
- 71-00 - Power Plant •
- 72-00 - Engine •
- 73-00 - Engine Fuel/Control •
- 74-00 - Ignition •
- 75-00 - Air •
- 76-00 - Engine Controls •
- 77-00 - Engine Indicating •
- 78-00 - Exhaust •
- 79-00 - Oil •
- 80-00 - Starting •

Contact Information    
Responsibility for liaison for: Name: Tel No./Ext:
CEO/Accountable Manager: Dan Komnenovich 972-586-1000
Purchasing: Sales Representative 972-586-1000
Order Progression: Sales Representative 972-586-1000
Technical: Sales Representative 972-586-1000
Quality Assurance: Ben Tuley 972-586-1836

What facilities do you have for:  
Handling? Well equiped large warehouse with personnel fully trained and experienced in processing and handling aviation parts. We use mechanized conveyors, electric forklifts and other vehicles and totes or packaging is used to protect product while in transport in the facility
Storage? Approximately 440,000 sq ft climate controlled warehouse allows us to store virtually any product. Bins are used for small items and racks for larger items. Hazardous material is stored separately. We have a large, drive in cold storage facility which contains a large freezer compartment. We store high volumes of shelf life product.
Packing? Our packers are fully trained on the various packing techniques available and when to use each. Fragile parts are crated. Sufficient dunnage is used to ensure parts are not damaged. Packing is based on ATA 300 guidelines.
Preservation? We are capable of preserving standard parts and supplies, hazardous materials, parts requiring environmental protections and any other special requirements. We have a climate controlled wwarehouse with sprinkler system in place and fire extinguishers throughout the facility.

How will deliveries be made? Per customer request. We can ship overnight, by ground, air or by sea when needed. We have extensive experience with all modes of delivery.
Whose transport? Per customer request.

Facilities  
Brief description of items/services provided (please use 'Upload' function below to supply copy of capability list): We are a worldwide distributor of aircraft parts and supplies. We have over 2,000,000 parts in our catalog and over $1B in inventory on hand. We market and distribute goods from over 250 suppliers through our network of 40 offices in North America, Europe, Australia, Asis, India, the Middle East and New Zealand. Aviall also has a number of FAA and EASA certified repair stations to provide support. Aviall is confident we can satisfy any customer need and look forward to being of service.

Systems/Procedures      
Does your organisation have: Yes No N/A
1. A recognised Quality Management System?

Supplied details:
 •
2. A documented Quality Manual? •
3. A formal, continuous analysis and surveillance programme to ensure compliance with customer and OEM technical and regulatory requirements? •
4. Does this programme include corrective actions for non-compliance? •
5. Work Process/Procedures Manual? •
6. A process to ensure that all supplied parts are shipped with the appropriate airworthiness release documentation?
(please use 'Upload' function below to supply copy of release documentation)		 •
7. Written instructions and formalised procedures used for all specific tasks and shop work orders? •
8. Records of processing, inspections and testing (including sub-contracted work) maintained at this facility? •
9. Are records maintained, at this facility, of technical, OJT and formal training of technical staff? •
10. A formal Electrostatic Discharge Sensitive (ESDS) parts handling
programme for electronic parts/parts with printed circuits?		 •
11. A formalised process for active control of all life-limited parts and shelf life limited parts and materials? •
12. A process to ensure acceptable condition of components received and shipped? •
13. Does the quality system assure that all AD's, which have been accomplished, are documented? •
14. An internal audit system? •
15. A supplier audit system? •
16. A suspected unapproved parts programme? •
17. Does the inspection programme include procedure for reporting unapproved parts i.a.w CAA AWN and/or FAA Advisory Circular / Part 145.A.60 (a) and (d)? •
18. A formalised process for scrapping of aircraft parts that includes mutilation to prevent re-use? •
19. A formalised process for active control of all non-conforming parts and materials? •
20. A formalised process for the identification (tagging), segregation and handling of non-conforming parts? •
21. A formalised process that ensures the identification of customer units? •
22. Are all records (including manufacturer lot, date of receipt and other individual identifications of piece parts/materials) retained for 2 years minimum? •
23. A formal in-house calibration programme for test and measuring equipment? •
24. Does the calibration programme actively control adherence to the calibration time schedules? •
25. Will facility provide shop findings/tear down reports (attached to all returned customer units) when so indicated on Purchase order? •
26. Do you hold ASA Accreditation in accordance with AC-0056A? ASA •
27. Are you a member of EASO?EASO •
28. Are you approved by any other commercial organisations?

Supplied names of commercial organisations:
 •
29. Does this facility sub-contract any of its business?

Supplied details:
 •

Upload Documents      
Document type: Document name: Expires: Options:
Reference  Aviall Self Survey - Part 1.pdf N/A View
Reference  Aviall Self Survey - Part 2.pdf N/A View
Reference  Aviall Self Survey -Part 3.pdf N/A View
Reference  Statement Regarding Terms and Conditions.doc N/A View
Reference  Terms-Conditions 7-22-11 pg1.PDF N/A View
Reference  Terms-Conditions 7-22-11 pg2.PDF N/A View
Reference  Terms-Conditions 7-22-11 pg3.PDF N/A View
Reference  General Company Information.doc N/A View
Certification  FAA AC 00-56A Certificate.pdf 28/02/2014 View
Certification  AS9100C Certificate.pdf 09/01/2015 View
Certification  AS9120A Certificate.pdf 09/01/2015 View

Questionnaire completed by:  
Name: Benny W. Tuley
Position: Manager, Quality Management System

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