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Vendor self-audit : Remote Diagnostic Technologies Ltd - last updated 16/02/2012

Nature of Business      
  Yes No N/A
Original Equipment Manufacturer •
Repair/Overhaul Facility •
Spares Stockist/Supplier
Maintenance Organisation
Sub-Contractor (other)
Description of Business: Manufacturer of vital signs monitoring technology.

Company Information  
Company Name: Remote Diagnostic Technologies Ltd
Address: The Old Coach House
The Avenue
Farleigh Wallop
Hampshire
Postcode: RG25 2 HT
Country: UK
Continent: Europe
Tel No.: 01256362400
Fax: 01256362415
SITA/Telex:
CAGE / Company Short Code: KD792
Contact Email address: mark@rdtltd.com
Website address: www.rdtltd.com
Approval's held & Approval No.'s (CAA/FAA/MOD/EASA/ISO etc): ISO 9001 & ISO 13485
Release documentation will be (Form 1 /Certificate of Conformity/etc): Certificate of Conformity

Company Structure  
How long has the company been established? 12 years, 1 month
Is there a parent group or controlling interest? No
Total number of employees: Admin: 4 Production: 2 Inspection: 2
Do you close for holidays?
If Yes, for which periods?		 Yes Christmas through New Year
Details of normal working hours: 0900 - 1700
Do you provide AOG out of hours support? No
Can deliveries be made at weekends/public holidays? No
Do you hold stock?
(If Yes, give details on following page by ticking applicable ATA)		 No
What warranties/technical guarantees are given with the products? See T&Cs
What guarantees will be given to replace sub-standard/rejected goods? See T&Cs

Stockist, Suppliers, OEMs or Repair/Overhaul Facilities to complete following table:
ATA Ref: Supply OH/Repair
- 00-00 - Various
- 11-00 - Placards
- 21-00 - Air Conditioning
- 22-00 - Auto Flight
- 23-00 - Communications
- 24-00 - Electrical Power
- 25-00 - Equipment/Furnishings • •
- 26-00 - Fire Protection
- 27-00 - Flight Controls
- 28-00 - Fuel
- 29-00 - Hydraulic Power
- 30-00 - Ice & Rain Protection
- 31-00 - Instruments
- 32-00 - Landing Gear
- 33-00 - Lights
- 34-00 - Navigation
- 35-00 - Oxygen
- 36-00 - Pneumatic
- 38-00 - Water & Waste
- 45-00 - Software
- 49-00 - APU
- 52-00 - Doors
- 53-00 - Fuselage
- 54-00 - Nacelles/Pylons
- 55-00 - Stabilisers
- 56-00 - Windows
- 57-00 - Wings
- 71-00 - Power Plant
- 72-00 - Engine
- 73-00 - Engine Fuel/Control
- 74-00 - Ignition
- 75-00 - Air
- 76-00 - Engine Controls
- 77-00 - Engine Indicating
- 78-00 - Exhaust
- 79-00 - Oil
- 80-00 - Starting

Contact Information    
Responsibility for liaison for: Name: Tel No./Ext:
CEO/Accountable Manager: Cathy Hingston 01236 362420
Purchasing: Cathy Hingston 01236 362420
Order Progression: Cathy Hingston 01236 362420
Technical: Chris Hannan 01236 362411
Quality Assurance: Mark Newman 01236 362419

What facilities do you have for:  
Handling? Manual Handling - No specialist handling equipment
Storage? Anti-static Storage
Materials stored in original boxes from manufacturer where appropriate.
Packing? Boxes
Preservation? Material protected from damage and deterioration

How will deliveries be made? Next day courier or customer's own as agreed.
Whose transport? UPS or customer request.

Facilities  
Brief description of items/services provided (please use 'Upload' function below to supply copy of capability list): Supplier self-audit website

Systems/Procedures      
Does your organisation have: Yes No N/A
1. A recognised Quality Management System?

Supplied details:
 •
2. A documented Quality Manual? •
3. A formal, continuous analysis and surveillance programme to ensure compliance with customer and OEM technical and regulatory requirements? •
4. Does this programme include corrective actions for non-compliance? •
5. Work Process/Procedures Manual? •
6. A process to ensure that all supplied parts are shipped with the appropriate airworthiness release documentation?
(please use 'Upload' function below to supply copy of release documentation)		 •
7. Written instructions and formalised procedures used for all specific tasks and shop work orders? •
8. Records of processing, inspections and testing (including sub-contracted work) maintained at this facility? •
9. Are records maintained, at this facility, of technical, OJT and formal training of technical staff? •
10. A formal Electrostatic Discharge Sensitive (ESDS) parts handling
programme for electronic parts/parts with printed circuits?		 •
11. A formalised process for active control of all life-limited parts and shelf life limited parts and materials? •
12. A process to ensure acceptable condition of components received and shipped? •
13. Does the quality system assure that all AD's, which have been accomplished, are documented? •
14. An internal audit system? •
15. A supplier audit system? •
16. A suspected unapproved parts programme? •
17. Does the inspection programme include procedure for reporting unapproved parts i.a.w CAA AWN and/or FAA Advisory Circular / Part 145.A.60 (a) and (d)? •
18. A formalised process for scrapping of aircraft parts that includes mutilation to prevent re-use? •
19. A formalised process for active control of all non-conforming parts and materials? •
20. A formalised process for the identification (tagging), segregation and handling of non-conforming parts? •
21. A formalised process that ensures the identification of customer units? •
22. Are all records (including manufacturer lot, date of receipt and other individual identifications of piece parts/materials) retained for 2 years minimum? •
23. A formal in-house calibration programme for test and measuring equipment? •
24. Does the calibration programme actively control adherence to the calibration time schedules? •
25. Will facility provide shop findings/tear down reports (attached to all returned customer units) when so indicated on Purchase order? •
26. Do you hold ASA Accreditation in accordance with AC-0056A? ASA •
27. Are you a member of EASO?EASO •
28. Are you approved by any other commercial organisations?

Supplied names of commercial organisations:
 •
29. Does this facility sub-contract any of its business?

Supplied details:
 •

Upload Documents      
Document type: Document name: Expires: Options:
Reference  ISO 9001-2008 (Cert No. 451) - Expiry Date 26-04-2013.pdf 26/04/2013 View
Reference  ISO 13485-2003 (Cert No. 451B) - Expiry Date 26-04-2013.pdf 26/04/2013 View

Questionnaire completed by:  
Name: Mark Newman
Position: Quality Systems Manager

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