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Vendor self-audit : Touchdown Aviation - last updated 09/09/2011

Nature of Business      
  Yes No N/A
Original Equipment Manufacturer
Repair/Overhaul Facility
Spares Stockist/Supplier
Maintenance Organisation
Sub-Contractor (other)
Description of Business: Sale, exchange and loan of commercial aircraft components.

Company Information  
Company Name: Touchdown Aviation
Address: Sloterweg 327
Badhoevedorp
Postcode: 1171 VC
Country: THE NETHERLANDS
Continent: Europe
Tel No.: +31 20 6599900
Fax: +31 20 659 7688
SITA/Telex:
CAGE / Company Short Code: H1W52
Contact Email address: samantha@tda.aero
Website address: www.tda.aero
Approval's held & Approval No.'s (CAA/FAA/MOD/EASA/ISO etc): ISO 9001:2008
Release documentation will be (Form 1 /Certificate of Conformity/etc): 8130-3 / EASA form 1/ OEM COC
all as agreed at quotation/PO

Company Structure  
How long has the company been established? 29 years, 5 months
Is there a parent group or controlling interest? TOUCHDOWN AVIATION FALLS UNDER THE PARENT COMPANY: FERSAM INTERNATIONAL
Total number of employees: Admin: 4 Production: 0 Inspection: 4
Do you close for holidays?
If Yes, for which periods?
IN THE NETHERLANDS ON DUCTH PUBLIC HOLIDAYS BUT THEN OPEN IN UK, USA & SINGAPORE. ONLY 25 DEC & 1 JAN ALL COMPANIES ARE CLOSED
Details of normal working hours: IN NL 9 AM -6 PM
IN UK 8.30 AM-5.30 PM
IN USA 9 AM -5 PM
Do you provide AOG out of hours support? Yes
Can deliveries be made at weekends/public holidays? No
Do you hold stock?
(If Yes, give details on following page by ticking applicable ATA)
Yes
What warranties/technical guarantees are given with the products? 3 MONTHS FOR SV UNITS, 6 MONTHS FOR OH UNITS OR AS AGREED UPON SALE
What guarantees will be given to replace sub-standard/rejected goods? FULL MONEY BACK OR REPLACEMENT UNIT

Stockist, Suppliers, OEMs or Repair/Overhaul Facilities to complete following table:
ATA Ref: Supply OH/Repair
- 00-00 - Various
- 11-00 - Placards
- 21-00 - Air Conditioning
- 22-00 - Auto Flight
- 23-00 - Communications
- 24-00 - Electrical Power
- 25-00 - Equipment/Furnishings
- 26-00 - Fire Protection
- 27-00 - Flight Controls
- 28-00 - Fuel
- 29-00 - Hydraulic Power
- 30-00 - Ice & Rain Protection
- 31-00 - Instruments
- 32-00 - Landing Gear
- 33-00 - Lights
- 34-00 - Navigation
- 35-00 - Oxygen
- 36-00 - Pneumatic
- 38-00 - Water & Waste
- 45-00 - Software
- 49-00 - APU
- 52-00 - Doors
- 53-00 - Fuselage
- 54-00 - Nacelles/Pylons
- 55-00 - Stabilisers
- 56-00 - Windows
- 57-00 - Wings
- 71-00 - Power Plant
- 72-00 - Engine
- 73-00 - Engine Fuel/Control
- 74-00 - Ignition
- 75-00 - Air
- 76-00 - Engine Controls
- 77-00 - Engine Indicating
- 78-00 - Exhaust
- 79-00 - Oil
- 80-00 - Starting

Contact Information    
Responsibility for liaison for: Name: Tel No./Ext:
CEO/Accountable Manager: N.A. EL MASRY +31 20 659 9900 EXT 101
Purchasing: JULIAN MARCUS +31 20 659 9900 EXT 110
Order Progression: RFQ@TDA.AERO +31 20 659 9900 EXT 1
Technical: N/A N/A
Quality Assurance: S.A. EL MASRY +31 20 659 9900 EXT 104

What facilities do you have for:  
Handling? ALL PARTS ARE HANDLED/STORED AND PACKED IN PROPER MANNER
Storage?
Packing?
Preservation?

How will deliveries be made? CUSTOMER DECIDES
Whose transport? CUSTOMER'S CHOICE

Facilities  
Brief description of items/services provided (please use 'Upload' function below to supply copy of capability list): LARGE 7500 M2 PROPERTY WITH ALL BRICK BUILT BUILDING. PROPER SECURITY & TEMPERTURE CONTROL. LARGE WAREHOUSE FACILITIES

Systems/Procedures      
Does your organisation have: Yes No N/A
1. A recognised Quality Management System?

Supplied details:
ISO
2. A documented Quality Manual?
3. A formal, continuous analysis and surveillance programme to ensure compliance with customer and OEM technical and regulatory requirements?
4. Does this programme include corrective actions for non-compliance?
5. Work Process/Procedures Manual?
6. A process to ensure that all supplied parts are shipped with the appropriate airworthiness release documentation?
(please use 'Upload' function below to supply copy of release documentation)
7. Written instructions and formalised procedures used for all specific tasks and shop work orders?
8. Records of processing, inspections and testing (including sub-contracted work) maintained at this facility?
9. Are records maintained, at this facility, of technical, OJT and formal training of technical staff?
10. A formal Electrostatic Discharge Sensitive (ESDS) parts handling
programme for electronic parts/parts with printed circuits?
11. A formalised process for active control of all life-limited parts and shelf life limited parts and materials?
12. A process to ensure acceptable condition of components received and shipped?
13. Does the quality system assure that all AD's, which have been accomplished, are documented?
14. An internal audit system?
15. A supplier audit system?
16. A suspected unapproved parts programme?
17. Does the inspection programme include procedure for reporting unapproved parts i.a.w CAA AWN and/or FAA Advisory Circular / Part 145.A.60 (a) and (d)?
18. A formalised process for scrapping of aircraft parts that includes mutilation to prevent re-use?
19. A formalised process for active control of all non-conforming parts and materials?
20. A formalised process for the identification (tagging), segregation and handling of non-conforming parts?
21. A formalised process that ensures the identification of customer units?
22. Are all records (including manufacturer lot, date of receipt and other individual identifications of piece parts/materials) retained for 2 years minimum?
23. A formal in-house calibration programme for test and measuring equipment?
24. Does the calibration programme actively control adherence to the calibration time schedules?
25. Will facility provide shop findings/tear down reports (attached to all returned customer units) when so indicated on Purchase order?
26. Do you hold ASA Accreditation in accordance with AC-0056A? ASA
27. Are you a member of EASO?EASO
28. Are you approved by any other commercial organisations?

Supplied names of commercial organisations:
29. Does this facility sub-contract any of its business?

Supplied details:

Upload Documents      
Document type: Document name: Expires: Options:
Accreditation  ISO CERT.pdf 08/12/2012 View
Other  Touchdown EASO cert.pdf 20/06/2012 View
Other  Touchdown EASO cert.pdf 20/06/2012 View

Questionnaire completed by:  
Name: Samantha El Masry
Position: Director of Operations

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