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Vendor self-audit : Parker Hannifin Corporation - last updated 09/09/2011

Nature of Business      
  Yes No N/A
Original Equipment Manufacturer
Repair/Overhaul Facility
Spares Stockist/Supplier
Maintenance Organisation
Sub-Contractor (other)
Description of Business: Parker Aerospace is one of the worlds leading producers of hydraulic, pneumatic, and fuel components and systems, as well as related electronic equipment, for the aerospace industry. Our Customer Support organization is focused on supporting the commercial and military end users of our products with repair and overhaul services, spare parts, technical data, engineering support, field service, and much more.

Company Information  
Company Name: Parker Hannifin Corporation
Address: 14300 Alton Parkway, Irvine, CA 92618

16666 Von Karman Avenue, Irvine, CA 92606
Postcode: 92618
Country: UNITED STATES OF AMERICA
Continent: The Americas
Tel No.: 949-809-8301
Fax: 949-809-8668
SITA/Telex:
CAGE / Company Short Code: 92003
Contact Email address: parkeroda@parker.com
Website address: www.parker.com
Approval's held & Approval No.'s (CAA/FAA/MOD/EASA/ISO etc): FAA: AU4R063M and 5PHR421B
EASA, CAAC, AS9100
Release documentation will be (Form 1 /Certificate of Conformity/etc): 8130-3 tag

Company Structure  
How long has the company been established? 79 years, 0 months
Is there a parent group or controlling interest? No
Total number of employees: Admin: 50 Production: 156 Inspection: 26
Do you close for holidays?
If Yes, for which periods?
Memorial Day; July 4th; Labor Day; Thanksgiving, Shutdown between Christmas and New Year
Details of normal working hours: 7:30 to 4:00 PDT
Do you provide AOG out of hours support? Yes
Can deliveries be made at weekends/public holidays? Yes
Do you hold stock?
(If Yes, give details on following page by ticking applicable ATA)
No
What warranties/technical guarantees are given with the products? 8130-3 tag, certificate of compliance
What guarantees will be given to replace sub-standard/rejected goods? --

Stockist, Suppliers, OEMs or Repair/Overhaul Facilities to complete following table:
ATA Ref: Supply OH/Repair
- 00-00 - Various
- 11-00 - Placards
- 21-00 - Air Conditioning
- 22-00 - Auto Flight
- 23-00 - Communications
- 24-00 - Electrical Power
- 25-00 - Equipment/Furnishings
- 26-00 - Fire Protection
- 27-00 - Flight Controls
- 28-00 - Fuel
- 29-00 - Hydraulic Power
- 30-00 - Ice & Rain Protection
- 31-00 - Instruments
- 32-00 - Landing Gear
- 33-00 - Lights
- 34-00 - Navigation
- 35-00 - Oxygen
- 36-00 - Pneumatic
- 38-00 - Water & Waste
- 45-00 - Software
- 49-00 - APU
- 52-00 - Doors
- 53-00 - Fuselage
- 54-00 - Nacelles/Pylons
- 55-00 - Stabilisers
- 56-00 - Windows
- 57-00 - Wings
- 71-00 - Power Plant
- 72-00 - Engine
- 73-00 - Engine Fuel/Control
- 74-00 - Ignition
- 75-00 - Air
- 76-00 - Engine Controls
- 77-00 - Engine Indicating
- 78-00 - Exhaust
- 79-00 - Oil
- 80-00 - Starting

Contact Information    
Responsibility for liaison for: Name: Tel No./Ext:
CEO/Accountable Manager: Curt Williams 949-465-4097
Purchasing: Nancy Zonaga 949-809-8385
Order Progression: Jim Hensley 949-809-8428
Technical: Steve Weik 949-809-8321
Quality Assurance: Ling Moeljadi 949-809-8408

What facilities do you have for:  
Handling?
Storage?
Packing?
Preservation?

How will deliveries be made?
Whose transport?

Facilities  
Brief description of items/services provided (please use 'Upload' function below to supply copy of capability list): Parker is has an unlimited rating. Please go to www.parker.com for parts information.

Systems/Procedures      
Does your organisation have: Yes No N/A
1. A recognised Quality Management System?

Supplied details:
EASA, FAROther - no detail
2. A documented Quality Manual?
3. A formal, continuous analysis and surveillance programme to ensure compliance with customer and OEM technical and regulatory requirements?
4. Does this programme include corrective actions for non-compliance?
5. Work Process/Procedures Manual?
6. A process to ensure that all supplied parts are shipped with the appropriate airworthiness release documentation?
(please use 'Upload' function below to supply copy of release documentation)
7. Written instructions and formalised procedures used for all specific tasks and shop work orders?
8. Records of processing, inspections and testing (including sub-contracted work) maintained at this facility?
9. Are records maintained, at this facility, of technical, OJT and formal training of technical staff?
10. A formal Electrostatic Discharge Sensitive (ESDS) parts handling
programme for electronic parts/parts with printed circuits?
11. A formalised process for active control of all life-limited parts and shelf life limited parts and materials?
12. A process to ensure acceptable condition of components received and shipped?
13. Does the quality system assure that all AD's, which have been accomplished, are documented?
14. An internal audit system?
15. A supplier audit system?
16. A suspected unapproved parts programme?
17. Does the inspection programme include procedure for reporting unapproved parts i.a.w CAA AWN and/or FAA Advisory Circular / Part 145.A.60 (a) and (d)?
18. A formalised process for scrapping of aircraft parts that includes mutilation to prevent re-use?
19. A formalised process for active control of all non-conforming parts and materials?
20. A formalised process for the identification (tagging), segregation and handling of non-conforming parts?
21. A formalised process that ensures the identification of customer units?
22. Are all records (including manufacturer lot, date of receipt and other individual identifications of piece parts/materials) retained for 2 years minimum?
23. A formal in-house calibration programme for test and measuring equipment?
24. Does the calibration programme actively control adherence to the calibration time schedules?
25. Will facility provide shop findings/tear down reports (attached to all returned customer units) when so indicated on Purchase order?
26. Do you hold ASA Accreditation in accordance with AC-0056A? ASA
27. Are you a member of EASO?EASO
28. Are you approved by any other commercial organisations?

Supplied names of commercial organisations:
29. Does this facility sub-contract any of its business?

Supplied details:

Upload Documents      
Document type: Document name: Expires: Options:
Reference  Survey Package Updated 8-5-2011.zip 01/08/2012 View

Questionnaire completed by:  
Name: Kathy Nunn
Position: Quality Data Analyst

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