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Vendor self-audit : Thomson Airways Ltd - last updated 22/09/2011

Nature of Business      
  Yes No N/A
Original Equipment Manufacturer •
Repair/Overhaul Facility •
Spares Stockist/Supplier •
Maintenance Organisation •
Sub-Contractor (other) •
Description of Business: Charter Airline/MRO

Company Information  
Company Name: Thomson Airways Ltd
Address: Wigmore House
Wigmore Place
Luton
Beds
Postcode: LU2 9TN
Country: UK
Continent: Europe
Tel No.: 02476282828
Fax:
SITA/Telex:
CAGE / Company Short Code:
Contact Email address: andy.wagstaff@thomson.co.uk
Website address: www.thomson.co.uk
Approval's held & Approval No.'s (CAA/FAA/MOD/EASA/ISO etc): Prt 145
Prt M
Prt 21
Prt 147
FAA Repair Station
ISO 14001
Release documentation will be (Form 1 /Certificate of Conformity/etc): F1
C of C

Company Structure  
How long has the company been established? 49 years, 3 months
Is there a parent group or controlling interest? TUI
Total number of employees: Admin: 55 Production: 300 Inspection: 15
Do you close for holidays?
If Yes, for which periods?		 Xmas day/New Years day
Details of normal working hours: 0900-1730hrs
Do you provide AOG out of hours support? Yes
Can deliveries be made at weekends/public holidays? Yes
Do you hold stock?
(If Yes, give details on following page by ticking applicable ATA)		 Yes
What warranties/technical guarantees are given with the products? Standard
What guarantees will be given to replace sub-standard/rejected goods? Standard

Stockist, Suppliers, OEMs or Repair/Overhaul Facilities to complete following table:
ATA Ref: Supply OH/Repair
- 00-00 - Various •
- 11-00 - Placards •
- 21-00 - Air Conditioning • •
- 22-00 - Auto Flight • •
- 23-00 - Communications •
- 24-00 - Electrical Power • •
- 25-00 - Equipment/Furnishings • •
- 26-00 - Fire Protection •
- 27-00 - Flight Controls • •
- 28-00 - Fuel • •
- 29-00 - Hydraulic Power • •
- 30-00 - Ice & Rain Protection •
- 31-00 - Instruments •
- 32-00 - Landing Gear • •
- 33-00 - Lights • •
- 34-00 - Navigation •
- 35-00 - Oxygen •
- 36-00 - Pneumatic • •
- 38-00 - Water & Waste • •
- 45-00 - Software • •
- 49-00 - APU •
- 52-00 - Doors • •
- 53-00 - Fuselage • •
- 54-00 - Nacelles/Pylons • •
- 55-00 - Stabilisers • •
- 56-00 - Windows •
- 57-00 - Wings • •
- 71-00 - Power Plant •
- 72-00 - Engine
- 73-00 - Engine Fuel/Control •
- 74-00 - Ignition •
- 75-00 - Air •
- 76-00 - Engine Controls •
- 77-00 - Engine Indicating •
- 78-00 - Exhaust •
- 79-00 - Oil •
- 80-00 - Starting •

Contact Information    
Responsibility for liaison for: Name: Tel No./Ext:
CEO/Accountable Manager: Chris Browne 02476282828
Purchasing: Tim McGregor 02476282828
Order Progression: Vanessa Walton 02476282828
Technical: Dean Jackson 02476282828
Quality Assurance: John Massie 02476282828

What facilities do you have for:  
Handling? Bonded stores
Storage? Bonded stores
Packing? Bonded stores
Preservation? Bonded stores

How will deliveries be made? By agreement
Whose transport? By Agreement

Facilities  
Brief description of items/services provided (please use 'Upload' function below to supply copy of capability list): Base Mx facilities with B737/757/767 capability (see attachments)
Line Mx facilities with B737/757/767/A320 capability (see attachments)
Airframe component workshop (see attachments)
Composite repair workshop (see attachments)
Seat & trim workshops (see attachments)

Systems/Procedures      
Does your organisation have: Yes No N/A
1. A recognised Quality Management System?

Supplied details:
EASA, FAR, ISO		 •
2. A documented Quality Manual? •
3. A formal, continuous analysis and surveillance programme to ensure compliance with customer and OEM technical and regulatory requirements? •
4. Does this programme include corrective actions for non-compliance? •
5. Work Process/Procedures Manual? •
6. A process to ensure that all supplied parts are shipped with the appropriate airworthiness release documentation?
(please use 'Upload' function below to supply copy of release documentation)		 •
7. Written instructions and formalised procedures used for all specific tasks and shop work orders? •
8. Records of processing, inspections and testing (including sub-contracted work) maintained at this facility? •
9. Are records maintained, at this facility, of technical, OJT and formal training of technical staff? •
10. A formal Electrostatic Discharge Sensitive (ESDS) parts handling
programme for electronic parts/parts with printed circuits?		 •
11. A formalised process for active control of all life-limited parts and shelf life limited parts and materials? •
12. A process to ensure acceptable condition of components received and shipped? •
13. Does the quality system assure that all AD's, which have been accomplished, are documented? •
14. An internal audit system? •
15. A supplier audit system? •
16. A suspected unapproved parts programme? •
17. Does the inspection programme include procedure for reporting unapproved parts i.a.w CAA AWN and/or FAA Advisory Circular / Part 145.A.60 (a) and (d)? •
18. A formalised process for scrapping of aircraft parts that includes mutilation to prevent re-use? •
19. A formalised process for active control of all non-conforming parts and materials? •
20. A formalised process for the identification (tagging), segregation and handling of non-conforming parts? •
21. A formalised process that ensures the identification of customer units? •
22. Are all records (including manufacturer lot, date of receipt and other individual identifications of piece parts/materials) retained for 2 years minimum? •
23. A formal in-house calibration programme for test and measuring equipment? •
24. Does the calibration programme actively control adherence to the calibration time schedules? •
25. Will facility provide shop findings/tear down reports (attached to all returned customer units) when so indicated on Purchase order? •
26. Do you hold ASA Accreditation in accordance with AC-0056A? ASA •
27. Are you a member of EASO?EASO •
28. Are you approved by any other commercial organisations?

Supplied names of commercial organisations:
 •
29. Does this facility sub-contract any of its business?

Supplied details:
Calibration control
Technical Records management
NDT
Base Mx-Various checks
Line Mx-Various locations		 •

Upload Documents      
Document type: Document name: Expires: Options:
Capability List  Thomson Airways Ltd-Workshop capability.pdf 29/09/2013 View
Capability List  Thomson Airways Ltd-Scope of work.pdf 29/09/2013 View

Questionnaire completed by:  
Name: Andy Wagstaff
Position: Engineering Audit Manager

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