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Vendor self-audit : British Airways Engineering - last updated 26/10/2011

Nature of Business      
  Yes No N/A
Original Equipment Manufacturer
Repair/Overhaul Facility
Spares Stockist/Supplier
Maintenance Organisation
Sub-Contractor (other)
Description of Business: Aircraft maintenance and aircraft component repair and overhaul

Company Information  
Company Name: British Airways Engineering
Address: PO Box 10
Heathrow Airport
Hounslow
Middlesex
Postcode: TW6 2JA
Country: UNITED KINGDOM
Continent: Europe
Tel No.: 020 8562 8236
Fax:
SITA/Telex:
CAGE / Company Short Code: K6807
Contact Email address: engineering.quality@ba.com
Website address: engineering.quality@ba.com
Approval's held & Approval No.'s (CAA/FAA/MOD/EASA/ISO etc): EASA Part 145 UK.145.00021
UK CAA Part 21G UK.21G.2267
EASA Part 21J UK 21J.050
EASA Part 147 UK.147.0001
Uk CAA Part M UK.MG.0037
FAA BRAY010F
TCCA 897-27
Release documentation will be (Form 1 /Certificate of Conformity/etc): EASA Form 1

Company Structure  
How long has the company been established? 37 years, 7 months
Is there a parent group or controlling interest? International Airlines Group
Total number of employees: Admin: 1000 Production: 2090 Inspection: 35
Do you close for holidays?
If Yes, for which periods?
No
Details of normal working hours: 0800 - 1600
Do you provide AOG out of hours support? Yes
Can deliveries be made at weekends/public holidays? Yes
Do you hold stock?
(If Yes, give details on following page by ticking applicable ATA)
Yes
What warranties/technical guarantees are given with the products? As per terms and conditions of contract or works order
What guarantees will be given to replace sub-standard/rejected goods? As per terms and conditions of contract or works order

Stockist, Suppliers, OEMs or Repair/Overhaul Facilities to complete following table:
ATA Ref: Supply OH/Repair
- 00-00 - Various
- 11-00 - Placards
- 21-00 - Air Conditioning
- 22-00 - Auto Flight
- 23-00 - Communications
- 24-00 - Electrical Power
- 25-00 - Equipment/Furnishings
- 26-00 - Fire Protection
- 27-00 - Flight Controls
- 28-00 - Fuel
- 29-00 - Hydraulic Power
- 30-00 - Ice & Rain Protection
- 31-00 - Instruments
- 32-00 - Landing Gear
- 33-00 - Lights
- 34-00 - Navigation
- 35-00 - Oxygen
- 36-00 - Pneumatic
- 38-00 - Water & Waste
- 45-00 - Software
- 49-00 - APU
- 52-00 - Doors
- 53-00 - Fuselage
- 54-00 - Nacelles/Pylons
- 55-00 - Stabilisers
- 56-00 - Windows
- 57-00 - Wings
- 71-00 - Power Plant
- 72-00 - Engine
- 73-00 - Engine Fuel/Control
- 74-00 - Ignition
- 75-00 - Air
- 76-00 - Engine Controls
- 77-00 - Engine Indicating
- 78-00 - Exhaust
- 79-00 - Oil
- 80-00 - Starting

Contact Information    
Responsibility for liaison for: Name: Tel No./Ext:
CEO/Accountable Manager: Garry Copeland 02085133011
Purchasing: James Murray-Smith 02087976211
Order Progression: James Murray-Smith 02087976211
Technical: Rob Crew 02085623546
Quality Assurance: Keith Rose 07500767567

What facilities do you have for:  
Handling? Purpose built British Airways Distribution centre
Storage? Purpose built British Airways Distribution centre
Packing? Purpose built British Airways Distribution centre
Preservation? Purpose built British Airways Distribution centre

How will deliveries be made? As per terms and conditions of contract or works order
Whose transport? As per terms and conditions of contract or works order

Facilities  
Brief description of items/services provided (please use 'Upload' function below to supply copy of capability list): 145 ratings B1, B3, C3, C4, C6, C7, C8, C12, C13, C20, D1 and 21G C2 components. See uploaded capability list.

Systems/Procedures      
Does your organisation have: Yes No N/A
1. A recognised Quality Management System?

Supplied details:
EASA, FAROther - no detail
2. A documented Quality Manual?
3. A formal, continuous analysis and surveillance programme to ensure compliance with customer and OEM technical and regulatory requirements?
4. Does this programme include corrective actions for non-compliance?
5. Work Process/Procedures Manual?
6. A process to ensure that all supplied parts are shipped with the appropriate airworthiness release documentation?
(please use 'Upload' function below to supply copy of release documentation)
7. Written instructions and formalised procedures used for all specific tasks and shop work orders?
8. Records of processing, inspections and testing (including sub-contracted work) maintained at this facility?
9. Are records maintained, at this facility, of technical, OJT and formal training of technical staff?
10. A formal Electrostatic Discharge Sensitive (ESDS) parts handling
programme for electronic parts/parts with printed circuits?
11. A formalised process for active control of all life-limited parts and shelf life limited parts and materials?
12. A process to ensure acceptable condition of components received and shipped?
13. Does the quality system assure that all AD's, which have been accomplished, are documented?
14. An internal audit system?
15. A supplier audit system?
16. A suspected unapproved parts programme?
17. Does the inspection programme include procedure for reporting unapproved parts i.a.w CAA AWN and/or FAA Advisory Circular / Part 145.A.60 (a) and (d)?
18. A formalised process for scrapping of aircraft parts that includes mutilation to prevent re-use?
19. A formalised process for active control of all non-conforming parts and materials?
20. A formalised process for the identification (tagging), segregation and handling of non-conforming parts?
21. A formalised process that ensures the identification of customer units?
22. Are all records (including manufacturer lot, date of receipt and other individual identifications of piece parts/materials) retained for 2 years minimum?
23. A formal in-house calibration programme for test and measuring equipment?
24. Does the calibration programme actively control adherence to the calibration time schedules?
25. Will facility provide shop findings/tear down reports (attached to all returned customer units) when so indicated on Purchase order?
26. Do you hold ASA Accreditation in accordance with AC-0056A? ASA
27. Are you a member of EASO?EASO
28. Are you approved by any other commercial organisations?

Supplied names of commercial organisations:
29. Does this facility sub-contract any of its business?

Supplied details:
Some machining processes outside of our capability list

Upload Documents      
Document type: Document name: Expires: Options:
Certification  CAA PART 21G.pdf N/A View
Certification  CAME - REF. UK.MG.0037 GB0441- 30-06-10.pdf N/A View
Certification  EASA.21J.050.pdf N/A View
Certification  MAINTENANCE ORGANISATION APPROVAL CERTIFICATE UK.145.00021 - 17-01-11.pdf N/A View
Certification  FAA - Air Agency Cert. & Letter - Expiry 31-10-2012.pdf 31/10/2012 View
Other  CAME - Accountable Manager statement.pdf N/A View
Other  Introduction - EASA PART 145 Maintenance Organisation Exposition.pdf N/A View
Certification  CAME - PART M SUBPART G.pdf 31/10/2012 View
Capability List  BA Fleet Support facility Capability List.xls N/A View

Questionnaire completed by:  
Name: Lauren Wells
Position: Quality Engineer

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